(0031) 416 693402

Altena B.V., located at Veensesteeg 10, 4264KG Veen, Netherlands, is responsible for the
processing of personal data as described in this privacy policy.

Contact Information:
Website: https://altenabv.com/
Address: Veensesteeg 10, 4264KG Veen, Netherlands
Phone: (0031) 416-693402

Personal Data We Process
Altena B.V. processes your personal data because you use our services and/or because
you provide this data to us. Below is an overview of the personal data we process:
• First and last name
• Address details
• Phone number
• Email address
• Internet browser and device type

Special and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about website visitors who
are under 16 years of age, unless they have permission from their parents or guardian.
However, we cannot verify if a visitor is over 16. We encourage parents to be involved in
their children’s online activities to prevent data from being collected without parental
consent. If you believe we have collected personal data about a minor without this
consent, please contact us at info@altenabv.nl, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data
Altena B.V. processes your personal data for the following purposes:
• To process your payment
• To contact you by phone or email if necessary to carry out our services
• To offer you the option to create an account
• To deliver goods and services to you
• Altena B.V. also processes personal data if we are legally obliged to do so, such
as information needed for our tax returns.

How Long We Keep Personal Data
Altena B.V. does not retain your personal data longer than strictly necessary to achieve
the purposes for which your data is collected. We use the following retention periods for
the following categories of personal data:
• Personal data are kept for 7 years to comply with the legal obligation of the tax
authorities.
• Address details are kept for 7 years to comply with the legal obligation of the tax
authorities.

Sharing Personal Data with Third Parties
Altena B.V. does not sell your data to third parties and only provides it if necessary for the
execution of our agreement with you or to comply with a legal obligation. We sign a data
processing agreement with companies that process your data on our behalf to ensure
the same level of security and confidentiality of your data. Altena B.V. remains
responsible for these processes.

Cookies or Similar Techniques We Use
Altena B.V. does not use cookies or similar techniques.

Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. Additionally, you
have the right to withdraw your consent for data processing or to object to the
processing of your personal data by Altena B.V., and you have the right to data portability.
This means you can request us to send the personal data we have about you in a
computer file to you or another organization specified by you.
You can send a request for access, correction, deletion, data transfer of your personal
data, or a request for withdrawal of your consent or objection to the processing of your
personal data to info@altenabv.nl. To ensure that the request for access has been made
by you, we ask you to include a copy of your identity document with the request. Make
your passport photo, MRZ (machine-readable zone, the strip with numbers at the
bottom of the passport), passport number, and Citizen Service Number (BSN) black in
this copy. This is to protect your privacy.
We will respond to your request as quickly as possible, but within four weeks. Altena B.V.
also wants to point out that you have the option to file a complaint with the national
supervisory authority, the Dutch Data Protection Authority. This can be done via the
following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteitpersoonsgegevens/tip-ons

How We Secure Personal Data
Altena B.V. takes the protection of your data seriously and takes appropriate measures
to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized
modification. If you believe that your data is not properly secured or there are
indications of abuse, please contact our customer service or via info@altenabv.nl.